Service/Questions
Service is our greatest asset. Our qualified staff can help you make an unpleasant experience more tolerable. Most customers have accidents infrequently,
leaving them confused about the procedures involved in handling their claims.
We
take the time to listen
to your concerns and help you
work through the maze of related paperwork more quickly. We work
regularly with insurance representatives so we are familiar with
the process. We can help you and your adjuster expedite that process.
We review the estimate with you and answer
any questions you may have about
the procedures involved in repairing your vehicle. We strive
for maximum efficiency to minimize
the time your vehicle is out of service for repairs. Our
rates are based on price standards within the
industry, and our work is guaranteed for as
long as you own your vehicle.
Questions to Ask Your Repair Facility
What type of equipment do you have in the refinish and metal areas?
Heated down-draft paint booths and measuring systems are the norm.
If your shop doesn't have a measuring system, how will it guarantee that
your car's unibody is within industry standards?
What type of guarantee do you provide?
Our work is guaranteed for as long as you own the vehicle.
Facts
You should feel comfortable asking
any question, and insist on an answer you understand.
You are not required to use a
particular shop. Youchoose the body shop
to perform your repairs, not the insurance company or a third party.
There is a difference in body
shops. A lower estimate may overlook details such as aligning the
front end, aiming the headlights, etc. It's your car. Make sure it's
repaired to your satisfaction.
Questions or Feedback
Call (859) 259-0866
Email: linda@bootsautobody.com
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